Job Description:
Also called IT Sales Representative, IT Sales and Marketing, Business Development Manager.
In summary
IT account managers sell computer hardware, software, telecommunications and IT services. They can also manage the sourcing and delivery of products to customers.
An account manger may
*consult with clients and potential clients to determine their technology requirements
*prepare sales proposals and tender responses (including costings), and deliver professional presentations
*negotiate major deals
*identify sales prospects
*maintain key customer contacts, service accounts and build account strategies including keeping them informed of *new product developments
*provide after sales support
*participate in product development, marketing and client education activities
*continuously update their knowledge of their own products and those of competitors
What learning areas and study is needed?
*Generally, tertiary qualifications are preferred
*While a particular field if study is not necessarily important, studies in marketing and business will be highly regarded
*Some companies also prefer staff with previous sales, programming or system analysis experience
This career would appeal to people who
*are personable and well presented
*have good communication and presentation skills
*have perseverance
*are able to understand clients’ needs quickly
*are willing to update product knowledge on an ongoing basis
*are able to master a large variety of product specifications and applications
*have strong negotiation, selling and customer service skills
Remuneration and job prospects?
Graduate salaries in this occupation start at around $32,000. According to the ACS 2006 Remuneration Survey, account managers with around 10 years experience earn a median base salary of $120,000. Highly successful account managers can earn up to $300,000 per annum.
According to the Department of Employment and Workplace Relations’ Australian jobs 2006, job prospects for account managers are good, an unemployment is average. Employment growth to 2010 is expected to be strong.




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